Elevated API Errors

Incident Report for VISUA

Resolved

An unusual high volume of requests was detected at 10:00pm UTC.
A configuration error caused the webserver to shutdown under that circumstance.
We'll be investigating the nature and source of the requests and in the meantime deployed a more resilient configuration paired with a backup cluster.

Posted Sep 25, 2017 - 09:35 IST

Identified

A webserver failure was detected and addressed.
The API endpoints are operational again and a full investigation is taking place.

Posted Sep 25, 2017 - 08:04 IST

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Sep 25, 2017 - 07:40 IST